Important Disclosures and Privacy

Home » Important Disclosures and Privacy

Hall Financial Services, Inc. d/b/a Advice Only (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect information collected from users of the Advice Only® mobile application (the “App”). Your use of the App signifies your acceptance of this Privacy Policy and consent to the practices described.

It is important to note that while Advice Only® advisors contribute content and may offer services through direct referrals from the App, they maintain separate privacy policies that govern their individual practices. This App’s Privacy Policy applies solely to the App and not to any third-party advisor service.

Our systems collect specific information you input into the app. This information may include:

Name: Users can input their preferred name into the app profile section. We do not share this information with any third party. However, we reference the inputted name when sending service and marketing-related emails.
Email Address: Your email address is required to utilize certain App functions, specifically resetting a password and receiving payment receipts. We may also use your email address to communicate important account-related information, such as password changes and account deletion confirmations. Additionally, we may send promotional emails regarding our services, such as new courses or updates to existing materials. You can opt out of marketing and promotional emails at any time using the unsubscribe option in the email footer of any email. Doing so will not suppress account-level service emails described above.
Location Information (City/State): To enhance the user experience, we provide an optional feature for users to input their city and state. This information allows users on their own accord to locate advisors in their area who may offer financial planning services through the Advice Only™ process. This information is not accessible to us or shared with any third party.
Phone: Users can input their preferred phone number to utilize the 2-factor authentication feature and protect their data. We do not use this information or share it with any third party other than for authentication purposes.

We work hard to balance the level of privacy users desire so they feel comfortable knowing their personal information and data remain private. However, we also must balance this with maintaining the high-quality services our users also expect.

We recommend taking the following steps for users who desire to further anonymize the limited information we collect for our account servicing, analytics and marketing needs.

Do not use a profile image of your likeness
Use a pseudonym in the “name” section of your profile
Utilize a “hide my email” or other email protection service to allow you to create a unique or random email address to communicate with our app, but which also allows you to privatize your personal email address.
NOTE: These methods may potentially cause you to lose permanent access to your data if they are lost or disconnected.

We will use your name and email address to respond to inquiries or service requests you initiate.
We will use your name and email address to process transactions and send receipts for purchases made through the App.
We may use your email to send you the occasional promotional and marketing materials about our app, products, services and the names of advisors who write our content. You can opt out of receiving these communications at any time by selecting the “unsubscribe” button at the bottom of any email. Doing so will not prevent you from receiving service-related emails and communications.
We analyze anonymized data via Google and Apple store analytics. This includes information such as the number of app installs and crash statistics intended to improve our systems and enhance user experience.

We utilize the native payment processing systems of the Apple App Store and Google Play Store for in-app purchases. When you make a purchase through our app, your payment information is collected and processed directly by Apple or Google. Our compnay does not collect or store your sensitive credit card information.

Except as described in this Privacy Policy, we do not share or sell your personal information with third parties. We may disclose your information as required by law, such as to follow a subpoena or other legal process.

Each advisor listed in our network has an individual privacy policy and the privacy policy of the company they are associated with. In no way are these firms or advisor policies related to or applicable to our app. Individual policies do not affect the overall app privacy policy and apply solely when a user decides of their own free will to engage with an advisor for personal advisory services wholly separate from app interactions, course purchases, and the general use of our app.

Third-party advisors in our network must provide a privacy policy when offering advisory services. Learn more about our advisors’ individual privacy policies when engaging in personal advisory services or by visiting their individual websites.

We use third-party service providers to help us operate our App and provide our services. These service providers may have access to your personal information to perform their functions.

Current providers include:

We take steps to ensure that our third-party service providers are obligated to protect your information in accordance with this Privacy Policy. Please refer to each company’s respective privacy policies for more information on their privacy practices.

You retain ownership of the information you provide while using the App. We do not claim any ownership rights over your data or utilize your data for any purpose other than what is outlined in this Privacy Policy and in our terms and conditions. We do not sell or share your data. In the limited and rare situation that our developers are required to diagnose software issues, they may be inadvertently exposed to your data. However, this access is unintentional, and we are not liable for any unintended exposure in such circumstances.

While we strive to provide you with access to your information within the app, unforeseen outages, capacity limitations, or user errors may disrupt access. You are encouraged to independently maintain copies of important information.

You can permanently delete purchased courses and information you input into our system by selecting “delete account” in your user profile within the app. Once you have elected this option, we cannot reinstate this information.

We understand that security is important to our users, and we use commercially appropriate security measures to protect your information. This includes offering safeguards such as encryption where possible, two-factor authentication, and encouraging strong passwords.

However, please be aware that no method of electronic transmission over the Internet is entirely secure, and we cannot guarantee absolute security over your data.

We reserve the right to update this Privacy Policy at any time. Your continued use of the App after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

If you have any questions about this Privacy Policy, please contact us at:

Email: info@adviceonly.info

Phone: +1 (800) 484-7206

AdviceOnly.info Privacy Policy

We respect the privacy of our visitors. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website.

If you submit through our “Contact Us” page, we collect potentially Personally Identifiable Information (PII) such as:

Our website uses basic website analytics cookies to collect Non-Personally Identifiable Information such as:

We use your contact information to respond to user-generated inquiries submitted through our “Contact Us” page.
We use buttons on our website to direct you to the Advice Only® app on the Google Play or Apple store.
We analyze non-personally identifiable information to understand how our website is used and to make website improvements.

Our website does not sell or share your personal information with third parties for any reason except as outlined in this privacy policy.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to Know: You can request to know the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties with whom we share it.
Right to Delete: You can request the deletion of the personal information we collected.
Right to Opt-Out of Sale: You can opt out of selling your personal information under the CCPA.

To submit a request and exercise your rights under the CCPA, please contact us at info@adviceonly.info. We will respond to verifiable requests within 45 days of receipt. We may require you to provide additional information to confirm your identity before fulfilling a request.

If you have additional questions about our website’s privacy practices, please Contact Us.

Advice Only® Terms and Conditions

By using the AdviceOnly app (“the App”), you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms or conditions that may apply to specific sections of the App or to products and services available through the App. If you do not agree with any of these terms, you may not access or use the App.

Educational Purposes Only: All courses, materials, and content provided through the App are intended for informational and educational purposes only. They are not intended to be a substitute for professional financial advice. You should always consult with a qualified financial advisor, tax advisor, or estate planning attorney before making any investment or financial decisions.

Our website’s information, app, and support materials may contain typographical errors or inaccuracies. We reserve the right without any obligation or notice to change, correct, or improve the information and course materials, as well as the ability to remove, suspend, or deny access to course materials for any reason.

Services are provided “AS IS,” and Hall Financial Services d/b/a Advice Only makes no representation or warranty to the licensee with respect to services provided. Hall Financial Services d/b/a Advice Only disclaims and licensee waives any and all implied warranties, including warranties of originality, accuracy, completeness, timeliness, non-infringement, merchantability, and suitability for any purpose.

Hall Financial Services, Inc. d/b/a Advice Only takes no responsibility for any loss or damages that could be associated with access by any third party including information you may input or that made available to you through the use of the app.

Hall Financial Services, Inc d/b/a Advice Only, nor any third-party vendor will be held liable or have any responsibility for any loss or damages incurred as a result of any failure or interruption of the app or resulting from acts or omissions for any services available to you due to the ability or inability to access app data contained herein, whether or not the cause was controllable or not by Hall Financial Services, Inc d/b/a Advice Only or any 3rd party servicer.

Where applicable laws do not allow the limitation of liability in the manner described, Hall Financial Services, Inc. d/b/a Advice Only total liability shall not exceed the amount you paid for accessing our services.

This app contains links to third party references intended as non-solicitors or government agencies and is for informational purposes only. Links do not represent an offer or recommendation to buy or sell any security or financial instrument. No link is intended or should be construed as investment advice.

The app may occasionally experience unanticipated outages or capacity limitations. Hall Financial Services, Inc. d/b/a Advice Only cannot guarantee you continuous, uninterrupted, or secure access to our systems.

License: AdviceOnly grants you a limited, non-exclusive, non-transferable license to access and use the courses and materials as stipulated below for your personal, non-commercial use.

You agree to

Use an unrooted Play or Apple store-certified device (e.g., smartphone or tablet) to display in-app purchased course written content, videos, and assessments.
Access Google Sheets, Apple Numbers, and PDF course exercises by linking via your device’s web browser and use materials only as intended for personal, non-commercial purposes.
Print, download, or copy linked Google Sheets, Apple Numbers, and PDF course exercises only as intended for your personal, non-commercial use and in compliance with any applicable third-party terms of service.

You agree NOT to

Use any robot, spider, scraper, or other automated or non-automated means to access the App’s content for any purpose other than those stated under the stated uses.
Circumvent any measures we may use to prevent or restrict access to the App.
Decompile, reverse engineer, or disassemble any software or other products or processes made available through the app or accessible through the app.
Insert any code or product or manipulate in any way the content of the app or materials made accessible through the app.
Engage in unauthorized use of the app’s systems, misuse of passwords or 2-factor authentication, misuse of any other information, or impeded upon the enjoyment of services by any other party.
Gain unauthorized access to any of our services, computer systems, users, or networks through hacking, password mining, or any other means.
Use any system or software to extract data from the app or materials made accessible through the app aside from those in these terms of use.

All content included in or made available through the App, such as text, graphics, logos, button icons, images, video, digital downloads, data compilations, and software are the property of Hall Financial Services, Inc. d/b/a Advice Only or its 3rd party suppliers and is protected by United States and international copyright laws. The app’s trademark Advice Only(r), AO shape logo, and 3rd party logos are registered trademarks or service marks. You are prohibited from using any marks for the purpose of including, but not limited to, their use in metatags on websites or other locations without the expressed written permission of Hall Financial Services, Inc. d/b/a Advice Only or the appropriate third party provider.

The App and all information, content, materials, products, and services included in or made available through the App are provided on an “as is” and “as available” basis. Hall Financial Services, Inc. d/b/a Advice Only makes no representations or warranties of any kind, express or implied, as to the operation of the App or the information, content, materials, products, or services included in or made available through the App. By use of our services you expressly agree that using the App is at your sole risk.

Hall Financial Services, Inc. d/b/a Advice Only will not be liable for any damages of any kind arising from the use of the App or the use of its courses and materials, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Hall Financial Services, Inc. d/b/a Advice Only acts as a platform for connecting users with independent financial advisors (“Third-Party Advisors”). While Hall Financial Services, Inc. d/b/a Advice Only provides educational courses and resources through its app, it does not provide financial advice itself. Any engagement with a Third-Party Advisor is solely between you and the Third-Party Advisor and is governed by a separate agreement between you and the Third-Party Advisor. While Hall Financial Services, Inc. d/b/a Advice Only provides annual training to ensure advisors are educated and follow our methodology and process, we can not guarantee, monitor or effectively require their adherence to our policies.

By using our services and Third Party Advisors, you acknowledge and agree that Hall Financial Services, Inc. d/b/a Advice Only:

Is not a party to any agreement between you and a Third-Party Advisor.
Does not endorse, recommend, or monitor the business practices of any specific Third-Party Advisor.
Is not responsible for the advisory services provided by any Third-Party Advisor.
Disclaims any liability for any loss or damages arising from the Third party advisor’s solicited content within the app, on our website, through other resources, or any interactions with a Third-Party Advisor.
You are solely responsible for evaluating the qualifications and suitability of any Third-Party Advisor before or while engaging their services. You should independently verify any information provided by a Third-Party Advisor and seek additional advice from qualified professionals as needed.

This information contained in our app is for informational purposes only and should not be considered legal, tax or financial advice. You may want to consult with an attorney, tax professional or financial professional to ensure compliance with all applicable laws and regulations. If you have a comment, suggestion, concern or complaint, please contact us.

Email: info@adviceonly.info

Phone: +1 (800) 484-7206

You retain all ownership rights to the personal information you provide while using the App. Hall Financial Services d/b/a Advice Only does not claim ownership over this data or utilize this data for business purposes beyond what’s necessary to service your account and maintain the integrity of our systems. Hall Financial Services d/b/a Advice Only and any Third-party advisors do not have the ability to access, sell, or share the data you enter into the app. In extremely rare cases, our developers may need to diagnose issues with our software, which could, in theory, expose them to your data. In no way is Hall Financial Services d/b/a Advice Only to be found liable for violating this policy in these unintended software development and diagnosis situations.

While we make your information accessible to you in the app, we cannot guarantee that it will always be available. For example, if you decide to delete the app, lose access to our services, or manually delete the information, we cannot guarantee that an error or mistake will not cause you to temporarily or permanently lose your data. You should record the information you need to ensure access to it in the future.

Users are permitted to delete their account in-app, including any information inputted into the system, by visiting their profile in-app and selecting “delete account.” This action is irreversible, and we have no ability to reinstate the information.

Hall Financial Services, Inc. d/b/a Advice Only reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the App following any changes to these Terms and Conditions constitutes acceptance of any potential changes.

These Terms and Conditions shall be governed by and constructed in accordance with the laws of California, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms and Conditions or use of the App, shall be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration will be held in San Francisco, California.

If you have any questions about these Terms and Conditions, please contact us at info@adviceonly.info